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Security Systems in Tyler
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Tyler?

A residential security package should protect your home. But what actually transpires if your home security alarms go off in Tyler? What are the right steps to take to be certain you and your loved ones are taken care of?

The first thing to do is to remain calm. Know that your 24-hour monitoring specialists have you covered. Then proceed with the recommended actions to be ready for any emergency.

Our 24-Hour Specialists Are There For You

A 24-hour monitoring agent is alerted in an instant when your Tyler home security alarms go off. After a monitoring professional is informed, they will call you n a hurry to figure out what triggered the alarm. Your alarm can trip in various situations, including:

  • Break-in

  • Fire

  • Flooding

  • Accidentally setting off alarm

In circumstances when the alarm was accidentally triggered—like not remembering that your sensors are switched on when you unlock a door— a monitoring specialist will call to find out if assistance is required. Provide your predetermined password, and they'll turn off the alarm.

If you have an urgent situation, your representative will send out your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They can also function as your proxy if you are not on site. Your dedicated monitoring staff will even let first responders know which component was tripped, helping them prepare for what might be a hazardous environment. Your monitoring professional will maintain a connection with you to assist in keeping you calm and instruct you on what to do next.

Recommended Steps if Your Alarm Goes Off In Tyler

Being awoken in the wee hours of the morning to a security warning echoing through your house is understandably frightening—particularly if you have no idea why it’s occurring. The smartest thing to do is stay as calm as possible and take the following actions:

  • First, move to a safe place. Collect your loved ones as quickly as possible and proceed to a secure room in the house or leave the premises entirely. It's a natural response to confront the emergency in your home, but this is not the best course of action. Alternatively, put a priority on attempting to keep you and your family members protected and let the professionals deal with the crisis.

  • As a second step, utilize your mobile security application to keep connected with your monitoring agent. They'll notify responders who will be in transit to your home within minutes.

  • Finally, keep a persistent line of communication with your monitoring agent and first responders. You have the ability to be conferenced in, so representatives of each team are speaking on the same line. On the other hand, if you can't get a direct call to emergency services, you’re still able to obtain updates via text. Even if your dealing with a false alarm, it's smart to keep adequately communicating to all parties so you know what to do should a real emergency take place.

Be Prepared For All Security Risks in Tyler with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are secured. With 24-hour monitoring, home automation, and safety alarms, your home will remain the secured refuge it's supposed to be. Design a comprehensive home security package by submitting the following form or reach out to (903) 231-9117 to speak with a member of our team.